Contact Us

Wish you a smooth life, if you have any questions about our products, please feel free to contact us

EmailÔľöbettyfarrah@outlook.com
CompanyÔľöSiki Eagle Sarl
AddressÔľö1,Esplanade Miriam Makeba,69100 Villeurbanne,France

The Arriving Time = Processing Time + Shipping time
After the payment is received, Order process time needs 3-5Business Days .
Email will be sent to you if any update of your order and require your timely reply .
So pls make sure the email address you provide when placing the order is effective .
Shipping time will depend on the destination country and the shipping method you choose .

Standard Shipping : 13-20 Business Days
Expedited Shipping : 8-13 Business Days

Noted :During the peak season demand, air freight demand surges,all parcel need to wait for the available flight

The Final delivery time depends on the Customs clearance speed in your local .

Note: 

Due to the impact of COVID-19, government supervision has restricted many areas, including express shipping services, this may cause some delays of your package delivery. 

Your estimated delivery date includes processing time and delivery time .
Once the order is shipped out we will email you the tracking number and shipping company .
Pls track the parcel online by that information provided .
If your estimated delivery date has passed and you haven’t received your order.
please email us bettyfarrah@outlook.com for further help.

Sometimes it takes some time to update the information.

When your order has been taken by shipping agent.

All packages need to go through a strict quality control and disinfection process before shipment to ensure customers' safety, which may cause a slight shipping delay. 

If the parcel is in transit or under clearing customs, 

The information will not be updated until it reaches next shipping station.

Sometimes the shipping company may not update the package information in time.

We will try to update that info for you or please feel free to contact us to ask for help.

Sometimes your package requires a signature for it to be delivered.
You may contact the shipping company and ask them details about your package with the tracking number we provided you.
If you missed the delivery, please contact them to rearrange the delivery or for you to pick up the package.

Currently accept Paypal, credit card payment

Unfortunately we are unable to combine multiple orders or add additional items to an order once it has been placed. We are only able to cancel orders and/or cancel selected item(s) before the order has shipped and you must call to cancel your order. Once an order is canceled, it may take up to 24 hours before you are able to place a new order for the same items. Please note, if you cancel your order, you run the risk that your selected merchandise will be out of stock.

Please contact our Customer Email at bettyfarrah@outlook.com immediately if you need to change the shipping address on your order. 

Please be advised that some orders are shipped very soon after order placement and it will not always be possible to make changes to the shipping address.

The majority of the inventory consists of closeouts, discontinued styles, and hard-to-find styles. Quantities are limited and the option of restocking is not readily available. We recommend that if you see something you like, place your orders as soon as possible!

Here are some great tips on how to help keep a variety of fabrics looking their best and lengthen their life to get the most out of your score!

Acetate: Most items made of acetate are dry-clean only, but some may be hand-washed in lukewarm water. Do not twist the fabric. Iron while the fabric is damp. Press the inside of the garment using a low-temperature setting. Use a pressing cloth when ironing the outside.

Acrylic knit: Most acrylic knit garments can be machine-washed. Read the label, and check for the proper drying option. Some knits retain their shapes best if reshaped and dried flat. Cashmere: Check the care label before laundering cashmere. To hand-wash, use a mild detergent or shampoo. Gently squeeze the water through the garment, then rinse until the water runs clear. Do not wring or twist. Squeeze out excess water. To dry, lay flat on a towel, away from sunlight or heat.

Cotton: Cotton holds up well to home laundering. Remove the garment from the dryer promptly to reduce wrinkling. Press using spray starch for the crispness of a laundered shirt.

Cotton blend: Dry cotton-blend garments using your dryer's permanent-press or low-heat cycle, and remove immediately to reduce wrinkling. Touch up with a steam iron; starch for a professionally laundered look.

Linen: Most linen garments need to be dry-cleaned or hand-washed. Follow the instructions on the care label. To touch up or press, use a steam iron on a linen setting for a crisp look.

Nylon: Machine-wash nylon garments in warm water. Use a low-temperature setting when tumble-drying, and include a dryer sheet to reduce static electricity. Use a warm iron to press, if necessary.

Polyester: Read the label. Usually polyester items can be machine-washed (cool) and dried (low). Check the label to see if air-drying is recommended. Touch up with a cool -- never hot -- iron, if necessary.

Rayon: Make sure to read the care label for rayon. Launder in cool water and a mild detergent. When machine-washing, use the gentle cycle and promptly remove garments after washing. When hand-washing, do not wring or twist the garment. To dry, roll the item in a towel to squeeze out excess water. Lay flat to dry. Iron when still damp and with the garment inside out to prevent the fabric from becoming shiny. Use a pressing cloth when ironing the right side of the garment. Pressing cloths can be purchased, or use something as simple as a piece of white cotton fabric.

Silk: Dry cleaning may be required. Some silks are hand- or machine-washable. Do not dry silk in a clothes dryer. Garments usually look best when professionally dry-cleaned. Spandex: Use warm water when hand- or machine-washing items made with spandex. Line-dry or use a low temperature setting when machine-drying to preserve the elasticity of the garment.

Wool knit: Typically wool knits need to be dry-cleaned, but check the label. If hand-washable, use cool water and a detergent for fine washables. Squeeze out excess water, then reshape and dry flat.

Wool (lined): Lined garments generally look best when professionally dry-cleaned once a season. Between dry cleanings, remove surface soil with a brush or damp cloth. Refresh the item by hanging it from a padded hanger in a steamy bathroom; moisture will help garment shed wrinkles. When touching up with an iron, use steam in an up-and-down motion (rather than sliding the iron along the fabric).

We will do partial shipping for your order in the following conditions: 

1) Items are in different warehouses.

2) Clearance or sale items need additional preparation time.

3) Weight limit of customs or courier.

You will receive an email notification when each package is being shipped. 

Dressbetty provides two ways for tracking: 

Shipping Email: It contains your tracking number and tracking link.

Track via the ‚ÄúTrack my orders‚ÄĚ Link at the bottom of¬†https://dressbetty.com/

Please contact customer service via Chat (Lower right corner blue icon) or Email at bettyfarrah@outlook.com if you need to modify your shipping address or size.